Terms of Service

Last updated: May 21, 2026

Please read these Terms of Service carefully before using the Kind Pest Control website or scheduling pest control services. By accessing our website or using our services, you agree to be bound by these terms.

Services

Kind Pest Control provides residential and commercial pest control services in the Raleigh-Durham Triangle area of North Carolina. Services are subject to availability and scheduling. We reserve the right to refuse service at our discretion.

Appointments and Cancellations

We request at least 24 hours notice for appointment cancellations. Repeated last-minute cancellations may result in a cancellation fee. We will make every effort to accommodate rescheduling requests.

Satisfaction Guarantee

We stand behind our work. If pests return between scheduled visits, we will return and re-treat at no additional charge. This guarantee applies to active service plan customers. One-time treatments carry a 30-day re-service guarantee.

Payment

Payment is due at time of service unless otherwise agreed in writing. We accept major credit cards, checks, and electronic payment. Overdue accounts may be subject to a late fee and suspension of service.

Access to Property

You agree to provide reasonable access to your property for service. You are responsible for securing pets, removing obstacles, and ensuring our technicians can safely perform treatments. Kind Pest Control is not liable for damage resulting from restricted access.

Chemical Treatments

All treatments use EPA-registered products applied according to label instructions. You are responsible for informing us of any known sensitivities, medical conditions, or special requirements before service. We recommend keeping people and pets off treated areas until dry (typically 30–60 minutes).

Limitation of Liability

Kind Pest Control’s liability is limited to the cost of services rendered. We are not liable for indirect, incidental, or consequential damages. We carry general liability insurance and are licensed by the North Carolina Department of Agriculture.

Website Use

The content on www.kindpest.com is for informational purposes only. You may not reproduce, distribute, or use our content without written permission. We reserve the right to modify or discontinue the website at any time.

Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in Wake County, North Carolina.

Contact

Kind Pest Control
6516 Old Wake Forest Rd, Raleigh, NC 27616
Phone: (919) 981-9798
Email: lexi@kindpest.com