Privacy Policy

Privacy Policy

Effective date: October 1, 2026

Kind Pest Control (“Kind Pest Control,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website (kindpest.com), how we use it, and your choices. By using our website or services, you agree to this Policy.

Information We Collect

We collect information you provide directly and information collected automatically when you use our site:

  • Information you provide: name, address, email, phone number, property details, and any message content you submit through our contact or quote request forms, by phone, text, or email.
  • Service information: details related to the pest control services you request or receive, including your service address and appointment history.
  • Automatically collected information: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies, including Google Analytics.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage pest control services and respond to your requests and quotes;
  • Communicate with you about appointments, service, billing, and promotions, including by phone, email, and text message (SMS) where you have provided your number;
  • Improve our website, services, and customer experience;
  • Comply with legal obligations and enforce our agreements.

Text Messaging (SMS)

If you provide your phone number, we may contact you by text message regarding your service, appointments, or offers. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP. Opting out of marketing messages may not affect transactional messages related to active services.

Cookies & Analytics

Our website uses cookies and third-party analytics tools, including Google Analytics, to understand how visitors use our site. These tools may collect information such as your IP address and browsing activity. You can control cookies through your browser settings. For more on Google Analytics, see Google’s privacy practices at policies.google.com.

How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., scheduling, payment processing, marketing, and website hosting), bound by confidentiality obligations;
  • Legal and safety purposes, when required by law or to protect our rights, customers, or others.

Data Retention & Security

We retain personal information as long as needed to provide services and for legitimate business or legal purposes. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

Your Choices

  • You may request access to, correction of, or deletion of your personal information by contacting us.
  • You may opt out of marketing emails via the unsubscribe link, and marketing texts by replying STOP.
  • You may disable cookies in your browser, though some site features may not function properly.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision. Continued use of our site after changes constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Kind Pest Control
Email: info@kindpest.com
Phone: (919) 981-9798
Raleigh, North Carolina

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. We recommend review by qualified legal counsel.